Fulfillment Policy

Updated: May 21st, 2024

This Fulfillment Policy outlines the terms and conditions related to the fulfillment of services when using Stripe as the payment method on our platform. By using our services and making payments through Stripe, you agree to comply with this Fulfillment Policy.

1. Order Processing

Orders are typically processed within minutes and you will receive an email after the purchase has been completed with an invoice.

2. Pricing

All prices displayed on our platform are subject to change without notice. Prices on our platform are shown in U.S. Dollars unless otherwise indicated. International orders may be subject to taxes and fees based on laws in their country.

3. Payment

You agree to pay in full the prices for any purchases you make by the means available on our platform. We may process payments through third-party service providers, which may post operating rules related to payment on their respective websites and change such rules from time to time. By placing an order, you authorize us and our third-party service providers to charge your selected payment method for all amounts presented to you in the checkout and purchase process. You represent and warrant that (a) the payment information (including any credit or debit card information) you supply to us is true, correct, and complete; (b) you are duly authorized to use such payment method for the purchase; (c) charges incurred by you will be honored by your credit or debit card company (if applicable); and (d) you will pay charges incurred by you at the posted prices, including all applicable taxes. If payment is not received by us from your credit or debit card issuer or its agents, you agree to pay all amounts due promptly upon our first demand.

4. Refund Policy

We provide refunds for users who are not satisfied with the product after 3 days of purchase unless the service has been terminated prematurely by us.

5. Disputes

We encourage all parties to communicate to solve any issues with using our platform.

6. Security and Privacy

We prioritize your security and privacy when processing information through Stripe. All financial transactions are securely conducted through Stripe and any sensitive information is handled in accordance with our Privacy Policy which is listed in the bottom of our website.

7.Contact Us

For any questions or concerns regarding this Fulfillment policy, please contact us through email or our customer support team on Discord for live chat.

Email: cookehllc@gmail.com

Discord: https://discord.gg/esb